2601 Elliott Ave · Seattle, WA 98121 (work)
206.892.6177 (work) · 206.228.5290 (cell)
http://monica.hubbe.net/ ·
mo.at.hubbe.dot.net
Since December 1999, I have been working for
RealNetworks in Seattle, WA as a
Web Developer and I am not currently seeking new employment at this time. This
resume remains online for reference only.
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Highly detail oriented.
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Able to listen and learn quickly.
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Communicates with others easily.
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Capable of finishing work on a strict schedule.
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Able to multi-task efficiently.
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March 1999 - Present
Upgrades Contract Processor, Northwest Regional Office
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Trendwest Resorts Inc.
Bellevue, WA
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Accurately process all contracts and money received from all owners
who purchase additional
Worldmark product.
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Consult with Accounts Receivable, Dues and Cash Management departments
to ensure all information entered into the computer system is correct
and current.
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Responsible for auditing and accounting for cash generated from new
sales in excess of twelve million dollars annually.
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Input and verify all sales commissions for payroll purposes.
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Awarded "Trendsetter" for the month of April for going above and
beyond job expectations.
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Verify accuracy and process new
Worldmark ownership
agreements.
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Ensure information is entered into the computer system accurately.
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Responsible for auditing and accounting for cash generated from new
sales in excess of twenty million dollars annually.
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Input and verify all sales commissions for payroll purposes.
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Awarded Management University's "Giving Recognition"
certificate.
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November 1995 - November 1997
Telemarketing Representative, Northwest Regional Office
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Trendwest Resorts Inc.
Bellevue, WA
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Called potential customers to determine if they met company
qualifications and invite them to attend a presentation at one of
the sales offices.
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Exceeded department guidelines for booking percentage, phone time
and show percentage.
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Researched and tested various proposals to gather information and
provide feedback to management.
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Awarded "4th Quarter Superstar 1995" and
"2nd Quarter Superstar 1997".
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Called, confirmed and rescheduled appointments set by the
telemarketers.
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Answered the phone to give directions to the sales office and answer
questions about the company and presentation.
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Generated and mailed confirmation letters and cards on a daily basis.
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March 1994 - July 1994
Reservation Agent/Circulation Coordinator, Corporate Office
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Thousand Trails Inc.
Bellevue, WA
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Assisted customers by booking reservations and answering questions
regarding policies and special promotions.
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Compiled information and generated reports for the company magazine.
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Entered advertiser information into the computer database.
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August 1993 - December 1993
Mail Order Representative, Corporate Office
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Starbucks Coffee Co.
Seattle, WA
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Answered and fulfilled customers' phone orders.
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Resolved customer issues and complaints.
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Taught customers proper methods of using the company's product.
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Assisted customers by booking reservations and answering questions
regarding policies and special promotions.
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You are visitor #19305 ... HTML last modified: March
17th, 2001 at 21:13
PST ... Job history
last modified: November 20th, 1999
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